Technical Support

If your inquiry is about your Madison National Life's policy or contract, please contact our Customer Service Department.

Our Technical Support Team is able to provide technical assistance for this web site and our other online services Monday to Friday, between the hours of 8:00 am and 5:00 pm (CST).

You may contact our Technical Support Team via our Online Service Request (select Technical Support).

In order to provide more efficient technical assistance when you contact our Technical Support Team, we will require some specific information about your computer and the problem you are experiencing. Please have the following information ready when you are speaking to one of our Technical Support representatives by phone:
  • Information about your device (Windows, Apple, tablet, etc.)
  • Web browser and version number.
  • Section or page of this web site that you are having trouble with.
  • Any error messages that you may have received.
  • Your name as well as how we may contact you.