Customer Service Contact

If you have a Group Life and Disability Coverage:
  • through your employer (or you are the employer)

Please use the following contact information for the type of coverage indicated above. You can also connect with us anytime, 24 hours a day through our Online Service Request. For general contact information, please go to our Contact Us section.

By Phone:

Group Life and Disability

1-800-356-9601 Ext 2410 (Customer Service and Claims)

Monday-Friday, 8:00 AM - 5:00 PM (CST)

Health and Dental 1-800-228-6790



By Fax:

608-830-2701



By Mail:

Administrative Address:

Madison National Life Insurance Company, Inc.

P.O. Box 2865

Clinton, IA 52733-2865



Overnight Address:

Madison National Life Insurance Company, Inc.

ATTN: Group Dept

1241 John Q Hammons Dr.

Madison, WI 53717