If your inquiry is about benefit coverage with Madison National Life, please contact our customer service department.
Our Information Technology Department is able to provide technical assistance for this web site and our other online services Monday to Friday, between the hours of 8:00 am and 5:00 pm.
You may contact our IT Department by:
Phone: 608-830-2010
Toll Free: 1-800-356-9601 ext 2010
Fax: 608-830-2700
In order to provide more efficient technical assistance when you contact our IT Department, we will require some specific information about your computer and the problem you are experiencing. Please have the following information ready when you are speaking to one of our IT representatives by phone:
Information about your computer (Operating system, processor speed, RAM, hard disk size).
Web browser and version number.
Section or page of this web site that you are having trouble with.
Any error messages that you may have received.
If the problem is with Adobe Acrobat be sure to include which version number you have.
Your name and group number as well as how we may contact you.
